More than 160,000 new accounts in the federal judiciary’s Public Access to Electronic Court Records (PACER) service were established in fiscal year 2011. That’s an average of more than 3,000 new accounts each week.
The PACER service center, located in San Antonio, responded to about 165,000 telephone calls and about 42,000 emails in FY 2011. More than one-third of the existing 1.3 million PACER accounts were active over the course of the fiscal year that ends September 30, 2011.
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