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Free Government Information (FGI) is a place for initiating dialogue and building consensus among the various players (libraries, government agencies, non-profit organizations, researchers, journalists, etc.) who have a stake in the preservation of and perpetual free access to government information. FGI promotes free government information through collaboration, education, advocacy and research.

What really happened with Google Premium Video — Part one: DRM killed the files

As Daniel pointed out on Tuesday (Another Example of Access Bad, Ownership Good), when Google shut down its premium video service on August 15, it was able to prevent customers who had bought and paid for videos from Google from ever watching those videos again. But there is a bit more to the story -- and it has implications for how government information is distributed.

In this, Part One of a two part look at the issues, we examine how Digital Rights Management (DRM) technologies and proprietary software allowed Google to make it impossible for users to watch videos that they had bought from Google even though they had downloaded the video files onto their own computers. In Part Two we examine why this story is important for government information specialists and Federal Depository Library Program (FDLP) librarians.

While it wasn't obvious from the initial news stories about this, Google used DRM and proprietary software to deny access to files users had paid for and downloaded. Although the Government Printing Office (GPO) has not used identical techniques, it has experimented with similar ones and has never explicitly rejected use of techniques that could provide government a way to deny access to information even if users have copies of files on their own computers. More on that below.

Google's premium video-purchase-and-download service overlapped with with Google's YouTube-like service, Google Video, which offers streaming video without charge and some free downloads. But in early 2006, Google announced a service as part of Google Video that would allow users to pay to rent or buy certain videos (such as NBA basketball games and TV shows such as CSI) and it is that service that changed this week and those videos that people purchased that they no longer can watch.

YouTube and Google Video use "streaming" video technology so that you watch the stream of video as it comes to you. It is also possible to download videos in some cases. But the Google premium video service allowed users to pay for videos, download them, keep the video files, and watch them without streaming or re-streaming the content. Customers had the files on their own computers and could copy them and put them on different machines as if they really did "own" them. But there was a catch.

Actually, there were three catches. First, users of this service had to download and install the proprietary "Google Player" software. (The software was originally downloadable from http://video.google.com/playerdownload but even the Google cache of that page disappeared this week.) It served a similar function to Windows Media Player or Quicktime or other media players, but it used its own proprietary format (".gvi"). Only the Google Player could play Google Videos.

Second, you could watch the proprietary format using the proprietary player only if you were connected to the internet and authenticated yourself as the purchaser.

Since the Google Player was the only player that could read the files one purchased, users were locked-in to the DRM of authentication-over-the-internet (sometimes called the "phone home" feature). So, even if you paid for a video and "owned" the file you downloaded, you couldn't watch it unless Google allowed you to do so -- every time you watched it. This week Google simply turned off the ability for users to authenticate. Presumably, this is the way the Google rental service operated from the start: after 24 hours, you no longer had permission to view the file you downloaded. It turned out that the "purchase" program was just a temporary service as well.

This is why The Guardian described the situation this way:

Google handed opponents of digital rights management (DRM) a huge weapon this week when it announced that DRM-protected videos bought from its online video store will no longer work, and that customers will not be reimbursed.
  -- Kiss goodbye to your DRM-protected Google Video clips, by Charles Arthur The Guardian, August 16 2007

And that brings us to the third catch: the Digital Millennium Copyright Act (DMCA). Although there are hacks, work-arounds, and other technical tricks that allow one to circumvent the Google phone-home DRM, they are against the law. Again, The Guardian saw the implication of this for libraries:

But the fact that thousands of purchased files will cease working will give pause to organisations charged with creating public archives of published information - such as the British Library and, in the US, the Library of Congress. The latter in particular was anyway considering whether any redrafting is needed on the Digital Millennium Copyright Act (DMCA): the idea of offering a loophole to circumvent DRM on products that no longer work properly was rejected in its last consideration. Google's decision might lead to a reversal in thinking.

There is more about this story and its implications for FDLP libraries in Part Two.

More information:

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GPO and OSU have likely hit on hands

Update 8/14/2007:

I was mistaken about the recruiting schedule. According to GPO, GPO and OSU are currently recruiting/adding new contributors from the federal depository library community. The goal is to have as many categories populated as possible for the public launch.

------------Original Item -------------------------

Yesterday I viewed an OPAL Presentation on the beta version of the Oklahoma State University hosted tool Browse Topics. Browse Topics is a volunteer driven list of subject guides to federal information. It represents an area of genuine, broadbased collaboration between the Government Printing Office and Federal Depository Libraries.

The beta version was demoed by John Dowgiallo, Web Content Specialist at GPO. He said the new BT would go live in mid-October and I can't wait. You shouldn't either.

The new version will make it easier to discover and disseminate new federal information sources found by librarians. You'll be able to sign up for new additions by RSS feed; easily e-mail entries to others through a "recommend feature", easy broken link reporting and direct e-mail to guide authors.

The new Browse Topics is likely be more current because it will be much easier for volunteer contributers to contribute. Currently one has to update an entire page on one's own computer and mail that off to OSU who posts the new version. In the new system contributers can add/change/delete sites on their guides one at a time while online making corrections both easy and quick.

Want to help build this resource? Once the system goes live, GPO and OSU will be recruiting from federal depository library staffs to populate the new system. If you work in an FDL and are passionate about a particular subject, I urge you to apply. It is another way to work together and to show the value of librarian added information.

If you're not in a depository you could still help by waiting until the new Browse Topics goes live in mid-October and than mapping Browse Topics categories to appropriate pages on Wikipedia. That will inject some more authoritative content into Wikipedia and drive usage of Browse Topics. Not convinced? Tying appropriate entries into Wikipedia worked for UNT!

It seems clear that both the Government Printing Office and Oklahoma State University have put a huge effort into creating a user friendly/contributor friendly collaborative tool and FGI salutes them for their efforts.

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No Fee Access under FDSYS: Past Performance No Guide

In the latest issue of the Federal Depository Library Program's Administrative Notes, there is this item: Library Services and Content Management Update Remarks by Richard G. Davis Acting Superintendent of Documents Director, Library Services and Content Management At the Federal Documents Task Force Meeting ALA Annual Conference Saturday, June 23, 2007 Among other issues, Mr. Davis talks about the no-fee access to government information:

GPO Access – No Fee Access I also want to emphasize that GPO’s commitment to provide the public with no-fee access to Government information through the FDLP, including GPO Access, remains the same. GPO will not allow access to content available through GPO Access to be restricted, diminished, or based on user fees for the FDLP. The public will be able to continue to print and download this information through the FDLP without restriction into the future.
While we at FGI greatly respect the 150+ year tradition of no-fee access and while we believe that Mr. Davis is sincere in his commitment, he cannot bind Congress or future GPO leadership. Free access (leaving aside NTIS and other cost recovery bits) is Congressional and GPO policy today, but only future leadership can determine policy in the future. Whatever access scheme is available in 2095, Ric Davis won't have put it into place. While GPO cannot guarantee permanent no-fee public access by simple decree, it stands at a crossroads where it can either facilitate no-fee access or make it possible for future leadership to institute a pay per view model. If GPO were to work with the library community and deposit non-DRM digital publications based on selection profile, those publications would remain available for access and preservation no matter what future GPO policy was. A future Congress and GPO wouldn't be able to successfully order over 1,000 libraries to destroy their files and sign up for a pay per view system. Where GPO is currently going however, is a centralized model where users have access to a central repository of files. Today that repository is free. It isn't subject to Digital Rights Management. But that's today. Because they have custody of the electronic publication, our free access depends on the the good will of GPO and Congress' unwillingness to change USC Title 44. But given enough time that can change. Especially in the secrecy and privatization-hungry environment Americans find themselves in today. That is why what we need is a decentralized, distributed system of depositing electronic files to local libraries willing to host them. Libraries need to step up to the plate, and a Government Printing Office wishing to facilitate permanent no-fee public access needs to help with training, storage estimates and simple section mechanisms like those used to select LOCKSS journals. Continue reading

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FDSys web site is getting a make over

The FDSys blog is reporting that the main FDSys web site will be redone. According to the brief post, "Updates will include Frequently Asked Questions, system capabilities, reference material, and outreach." If you have questions about the new web site, the FDSys blog post invites you to leave comments on the blog or sending questions to pmo@gpo.gov. Based on the new FDLP Desktop design, I'm hoping the FDSys web site redesign will bring good things and be more user friendly. There's still the issue of FDSys itself promoting an information monoculture, but that's been covered before and will be covered again. FGI appreciates all of the Government Printing Office's efforts to provide more communication and interaction with the community of federal information users. Continue reading

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