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Should Government Be Run Like a Business?

GovLoop, the social network for government, has an interesting piece with lots of comments by government workers on the question “Should Government Be Run Like a Business?”

Quoting from an article (Denhardt, R. B. and Denhardt, J. V. (2000), The New Public Service: Serving Rather than Steering. Public Administration Review, 60: 549–559) Patrick suggests that Public Managers Should:

1. Serve, rather than steer

2. The public interest is the aim, not the by-product.

3. Think strategically, act democratically.

4. Serve citizens, not customers.

5. Accountability isn’t simple.

6. Value people, not just productivity.

7. Value citizenship and public service above entrepreneurship.

See also: E-Gov: are we citizens or customers?

CC BY-NC-SA 4.0 This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

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