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First-ever National Study: Millions of People Rely on Library Computers for Employment, Health, and Education

First-ever National Study: Millions of People Rely on Library Computers for Employment, Health, and Education, by Samantha Becker, Information School, University of Washington (March 22nd, 2010).

PORTLAND, Ore.—Nearly one-third of Americans age 14 or older – roughly 77 million people – used a public library computer or wireless network to access the Internet in the past year, according to a national report released today. In 2009, as the nation struggled through a recession, people relied on library technology to find work, apply for college, secure government benefits, learn about critical medical treatments, and connect with their communities.

The report, Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries, is based on the first, large-scale study of who uses public computers and Internet access in public libraries, the ways library patrons use this free technology service, why they use it, and how it affects their lives. It was conducted by the University of Washington Information School and funded by the Bill & Melinda Gates Foundation and the Institute of Museum and Library Services.

Full Report:

Becker, Samantha, Michael D. Crandall, Karen E. Fisher, Bo Kinney, Carol Landry, and Anita Rocha. (2010). Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries (PDF, 212 pages). (IMLS-2010-RES-01). Institute of Museum and Library Services. Washington, D.C.
http://cis.washington.edu/usimpact/projects/us-public-library-study/

CC BY-NC-SA 4.0 This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.


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