Consumer Action Handbook
The approach of December means that millions of Americans will soon be shopping, shipping, printing, mailing, baking, eating, traveling, and/or simply hiding at home and watching cable TV or DVDs. Whatever the case, most people will spend the last month of the year consuming a wide variety of goods and services.
Both are produced by the General Services Administrationâ€™s Federal Citizen Information Center. Both provide a wealth of advice on what to consider before and after making a purchase. They also provide information about the proper way to file a complaint if the item or service you purchased was unsatisfactory, in addition to a long list of consumer contacts at major corporations.
One feature available on the website that isnâ€™t replicated in the Handbook is the Consumer News box. This very useful little box provides links to consumer alerts and announcements from a number of different federal agencies.
To paraphrase both the Coneheads and Sergeant Esterhaus from Hill Street Blues, go forth and consume mass quantities, but hey, letâ€™s be careful out there.
P.S. Thanks for letting me be the Blogger for November. It was fun!