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Train the user or get better user interfaces?
February 29, 2012 / 1 Comment on Train the user or get better user interfaces?
An article in The Atlantic concludes that, "So maybe our greater emphasis shouldn't be on training users to work with bad search tools, but to improve the search tools."
- Google-Trained Minds Can't Deal with Terrible Research Database UI, By Alan Jacobs, The Atlantic, (Feb 27 2012).
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