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Tips on How to Use the Freedom of Information Act

Hope everyone enjoyed the Columbus Day holiday!

Last week, I gave an overview of the National Security Archive and its goal to break loose for public consumption previously unavailable historical records. Critical to those efforts is the Freedom of Information Act (FOIA), which, along with the related Mandatory Declassification Review (MDR) process, is one of the most important, yet arguably least appreciated, tools we have in this country for opening up our history, understanding how our government works, and promoting accountability among public officials.

But how does it work, and how can you make it work for you? That’s the subject of this week’s posting.

First, a few samples of documents released via FOIA and MDR that are currently featured on our Web site:

— A remarkable 2006 “mea culpa” document from the CIA pinning part of the blame for U.S. miscalculations of Saddam Hussein’s WMD capability on intelligence analysts’ failure to look at Iraqi behavior “through an Iraqi prism,” or more specifically from the viewpoint of “a paranoid dictatorship.”

— A copy of one the Cold War’s most controversial nuclear strategy documents – Jimmy Carter’s Presidential Directive 59, incorporating concepts that continue to underlie U.S. nuclear policy today.

— Previously classified cable traffic from the State Department describing and assessing the nature of Pakistan’s Haqqani Network – extremely useful background material for understanding the group which the U.S. government last month declared a terrorist entity.

— A compilation of once-secret materials about the super-secret National Reconnaissance Office (NRO) that runs our spy satellite system. More useful background on a little-known piece of our national security system.

— No longer on our home page but still of genuine significance – numerous records obtained from the State and Defense Departments, CIA and other agencies detailing U.S. awareness of human rights violations by American allies in Argentina, Guatemala, Peru, Chile and elsewhere in Latin America in the 1970s and 1980s. As a result of their release, these materials have since been used as evidence in the trials of former Peruvian President Alberto Fujimori and other ex-military and political leaders now being held to account for their illegal activities while in power.

So, how can everyone else get access to this kind of information?

The basic approach could hardly be simpler: get the address of the agency you want to write to (we have a list on our site), and send them a letter that says, in essence, “Under the provisions of the Freedom of Information Act, I hereby request …”

The trick, of course, is in the details. How do you decide what to ask for? How do you frame the request to get the best chance of a meaningful response? Partly, it depends on your interest.

If you want to know about the state of security at our diplomatic facilities around the world (in light of the Benghazi, Libya, attack last month), write to the State Department’s Bureau of Diplomatic Security and ask them for any studies they’ve done in recent years, or specify a region or a particular threat you’d like to learn about.

To borrow from a story in yesterday’s New York Times, if you want to know why the Social Security Administration (SSA) has decided to limit access to its death records (affecting hospital safety assessments and consumer fraud prevention), write to the SSA and ask for records of meetings, memoranda and decisions relating to the decision that, the Times reports, went into effect last November.

Want to know how the Air Force base in your county deals with spilled jet fuel? Ask the Pentagon, the Air Force and the base itself for reports, assessments, environmental impact statements, and anything else you think would reasonably produce the relevant information.

How about finding out about yourself? What does the FBI have on you? Or the SSA? Or the Veterans’ Administration? You can do that, too, by filing a Privacy Act request supplying personal data about yourself which the agencies can use to pull your records (and make sure it’s you who’s asking!). Each agency will have the required info on their site telling you how to make your privacy request.

In short, you can ask for any information from any federal (and most state and local) agencies simply by sending them a letter, or in some cases an email.

Great, right?

Yes, as a matter of fact. It’s an extraordinarily useful law, but most people never think about using it. It’s mostly used by veterans seeking access to their records and rights, corporate officials looking into their competitors’ activities or exploring business opportunities, federal prisoners researching their status and legal options, and, less frequently, journalists and historians.

But of course there are some catches. First, it can take a long, long time to work. While the FOIA says you’re supposed to get a response within 20 working days, that really only means you’ll get an official acknowledgement of your request. Actually obtaining the documents could take months, years, even decades!

Why? Because FOIA offices traditionally are far, far down the priority list for senior agency officials, working with budgets and incentive systems that are wholly inadequate for effective results. Also, the officials who often are asked to search for your documents are usually occupied with what are considered more “mission critical” work, which your requests are taking them away from. And there are no meaningful sanctions for just letting the months go by without fulfilling what is, after all, the legal responsibility to respond.

Also, while the law gives you the right to ask, it doesn’t mean you’ll get what you want! There are 9 different exemptions under which agencies can deny you access to records. These range from dangers to national security, to protection of personal privacy information, to commercial data, to current law enforcement material, and so on.

Those are legitimate reasons, in principle. The challenge comes when you don’t agree with an agency’s view that your request can’t be fulfilled. What do you do then?

Appeal! This is a critical point for anyone seriously pursuing access to government records. The Act includes a provision for going back to the agency and asking them to revisit their decision. It’s important because in most cases the appeal kicks the decision up a level or two within the bureaucracy, where typically someone with more authority or simply experience may decide that the original ruling can be overturned.

The final recourse, if you’re still not satisfied, is to go to court, which FOIA also provides for, although that’s obviously a costly enterprise.

The MDR process follows a different procedure – you can’t sue but you can appeal to the agency, and then you can seek further redress from a special interagency panel that has the authority to overrule the original agency’s determination. That can be very valuable if you’re dealing with an agency like CIA or FBI which has shown a pattern of flatly refusing to release certain kinds of information.

While I’m on MDRs … that is the preferred process for documents that are classified and where you can pinpoint the item precisely — usually by title and date (information you might glean from a newspaper article or a footnote in an official report). The request reads very much the same, but specifies that you’re seeking materials through Mandatory Declassification Review. For a variety of reasons, this approach is also much less costly and it can take far less time to go through all the appeals steps.

The main cost in both approaches comes in the form of agency search fees, which depend on who’s doing the searching. At a typical department like the SSA (according to its site), a search by a lower-level office worker runs $16 an hour, while a senior official’s time costs $59 an hour. Recently, the CIA upped its maximum hourly charge for MDRs to $72. That can be a huge obstacle, which makes it very important to see if you can qualify for a fee waiver. If you’re affiliated with an academic institution or are a member of the news media, you’re generally eligible for a waiver (of search fees, not copying fees). If you’re not, and especially if you work for a commercial corporation, you’re going to have to pay the search costs.

Almost every federal agency has information on their sites for how to file requests (with suggested language), what they’re likely to provide or deny, and what it’ll cost you.

You can also check our organization’s FOIA pages (http://www.gwu.edu/~nsarchiv/nsa/foia.html) or any number of other groups’ sites that work with access to information issues.

The next question, then, is: what are some ways to maximize your effectiveness with FOIA? We’ve been at this for over 25 years, and while there are no magic bullets, here are some helpful tips to keep in mind:

— Do your homework (part 1) – know whether the material you want is already available publicly (a lot of material gets posted on agency Web sites, in their Electronic FOIA Reading Room, etc.). FOIA can take a very, very long time, so spare yourself the time and effort if you can.

— Do your homework (part 2) – know what agencies handle the topics you’re interested in; better yet, learn what bureaus or even staff were/are involved, and try to get a sense of what kinds of paperwork those people created. The more precise you can be in identifying the who-where-what, the easier it will be to get your material (and the less you’ll pay in search fees, if you don’t qualify for a waiver).

— Be reasonable and keep it simple: Don’t ask for things that are certain to be too sensitive to be released. For instance, requests that clearly would expose major military secrets are not likely to be very fruitful. Also, don’t ask for “everything on the U.S. occupation of Iraq” — requests that would yield file cabinets worth of paper. Try to pinpoint what you want by topic or date range, e.g. It makes it easier to process and is less likely to make the poor individual assigned to your case throw up his/her hands in frustration.

— Be comprehensive: having said the above, it’s important not to artificially limit your scope. For instance, if you’re looking for material on events similar to Benghazi, try asking not just the State Department but the Defense Department and the U.S. Marine Corps – two other entities directly involved in the security of official American facilities abroad.

— Try an MDR rather than a FOIA: if you know the specific document you want and you know it’s classified. (Check our FOIA site for more about MDRs.)

— Be informative. During the appeals stage, make your best argument about why you think your materials should be released, why it won’t harm national security, etc. And be sure to provide plenty of back-up information to help your case, including copies of articles, or references in books, about your document or the subject matter that will help someone understand better what you’re after (and in some cases make it harder to deny the existence of a document, or claim that it needs to remain classified).

— Be patient! Know that it may take many months.

— Be cooperative. Remember that regardless of the fact that you’re exercising your legal right, you’re still taking up the time of one or more people who (rightly or wrongly) may look at your request as a major intrusion on their day. Be ready to work with them to come up with a more feasible request, if asked, or to be flexible in whatever ways you’re willing to consider.

— But be persistent, too. Don’t give up. And don’t think it’s not worth it. Our system depends on people taking the initiative. If someone doesn’t ask for something there’s a good chance it may never find its way out into the public domain.

These are some of the things it helps to know when filing FOIAs. For a lot more detail, history, facts, and suggestions, check our FOIA pages, including “Effective FOIA Requesting for Everyone – A National Security Archive Guide,” available for free on our site.

Happy hunting!

(Next week, a look at how our staff librarians prepare our highly indexed document publications for the Digital National Security Archive.)

Malcolm Byrne
Deputy Director, Research Director
The National Security Archive
at George Washington University

ACRL Posts Letter to GPO re: Multistate Depository Libraries

Via INFOdocket.com

The full text of a letter dated November 2, 2011 from Joyce L. Ogburn, ACRL President to William Boarman, Public Printer of the United States and Mary Alice Baish, Superintendent of Documents is now posted on the ACRL Insider blog.

Before sharing the full text of the letter, Ogburn writes:

We recognize that there are members who fall on both sides of the issues as recently stated by other associations and consortia. Over the past few weeks we have been considering how to proceed – reviewing the current situation, what ACRL has done in the past, and giving careful thought to approach we should take.

We decided that ACRL needs to lend its voice to the conversation and that we have precedent to guide us. Our past actions and letters urged GPO to look to the future and work with libraries to develop collaborative models for managing federal documents. We believe the best approach is to continue in the same vein, an approach that is quite reasonable and measured, as ACRL is known to be.

Here are Two Paragraphs From the Letter Sent to Boarman and Baish:

ACRL believes that the future of libraries will be based in innovative uses of technology and intensive collaboration across geographic boundaries. The multi-state models for managing federal documents that libraries have developed address the pressing issues of the economic climate, the imperative for wider collaboration, and the improvement of access to these critical resources. We view these as necessary and viable partnerships that will sustain library collections and services and will create enduring programs of access and preservation.


We understand that many people in the library community are concerned about the long-term quality of government information services, and ACRL is convinced that the quality of services associated with collaborative efforts will be stronger than stand alone efforts. ACRL urges the GPO to work closely and openly with depository libraries to explore and establish new models. It is essential that we leverage the possibilities inherent in 21st century practices to serve our citizens now and well into the future.

Direct to Complete Blog Post (incl. Letter)

Center for Public Integrity Report: “Millions of Federal Court Records are Being Destroyed to Save Money”

(via INFOdocket)

From the Article:

The federal courts are destroying millions of judicial case records that have been stored in the Federal Records Centers of the National Archives for decades, all in an effort to save money.

The plan is to destroy all records on cases that did not go to trial that were filed between 1970 and 1995. For other records, the federal judiciary has reduced the current record retention time from 25 to 15 years in an effort to cut costs. All cases that went to trial or were filed before 1970 will be kept.

When a federal case is filed, it is held in the U.S. District Court of record for a period of time, but is ultimately transferred to one of the Federal Records Centers in 17 cities around the country. The National Archives charges the courts a storage fee for holding these documents; last year the fee was over $6.2 million.

The new retention plan will help save $7.7 million over the next 10 years.

However, the decision to destroy 79,000 boxes filled with civil cases, 43,000 boxes of criminal cases and over 500,000 bankruptcy records is cause for concern among legal historians and advocates for public access to information.

Direct to Full Text of CPI Article

Exploring MetaLib

For Dr. Rabina’s Government Information Sources term paper that Johanna mentioned in her last post, I’ll be researching the Navy’s establishment on Vieques, an island part of Puerto Rico, for naval training and munitions testing, from 1941 until 2003. The purpose of the assignment is to use government information to thoroughly research a topic, so when I saw in the DLC Fall Meeting Conference Proceedings that Marianne Ryan from Northwestern University and Catherine Jervey Johnson from LexisNexis Academic presented “1960 at Fifty: An Historic Year in Hindsight – Using Government Information to Discover the Past”, it caught my eye. Through some whimsical and some serious comparisons, the slideshow demonstrates how some issues are ongoing throughout the lifecycle of government, and how drastically some change. (Of course, a lot of the resources in the slide show were understandably taken from LexisNexis collections, which makes it easy to view and use historical government documents!)

Since we’ll be doing all our research in materials freely available to the public, and since I know a lot of online material currently available from FDsys will only take me back so far in time, I thought I’d start with the Catalog of Government Publications, and use my term paper as a chance to critically review MetaLib, their new federated search tool. My training thus far at SILS has taught me to always click the “Advanced Search” screen, and I quickly found one small complaint. The interface gave me options to choose a “quick set”, resources bundled by subject area, but how great would it be to select two areas in the “quick sets”? For my search, I knew there would be material on Vieques in both Environment and Defense & Military, at least, but I had to search one at a time. But by starting with Defense & Military, I found a CRS Report from 2001, with background and information on the Vieques training operation (and CRS reports, we have learned, are like gold.) I also found a hearing from the Committee on Armed Services from 1980, which I bookmarked as interesting. So far, so good.

With 66 records in MoCAT for just this area, Defense & Military, my search results were also sortable by topic, date, and author. I found myself wishing there was a way to search by type of resource, and when I backed up a little, I noticed an “Expert” search setting. Expert allowed me select which resources within each “quick set” but also to switch to Agencies, where I could select and deselect which resources might be most relevant to a targeted search, which I think is pretty useful. For each resource, I could click the info icon for more details about the collection. Even more intriguingly, I had the option to add an individual collection to the clipboard, and then create my own research set, which I could name. Then (somewhat unintuitively) I could return to Advanced Search, and use my own research set as a basis for my search.

All these initial fumblings in MetaLib did feel like they were going to pay off – I was slowly building a familiarity with the resources I needed, and MoCAT, which had previously seemed like a catalog siloed by department or agency, was starting to feel more like a database. If nothing else, I have some titles that I know I can walk into my local Depository Library and someone can help me locate them on a shelf.

Even with MetaLib making MoCAT easier for me to navigate, and even with FDsys taking full rein online over GPO Access, researching a topic across many government agencies and years is bound to mean wading through a lot of unhelpful material before finding what I need, and what will help me speak authoritatively about the Navy presence in Vieques over a span of sixty years. I can only construct an incomplete picture from in front of my computer; FDsys and MoCAT are only the beginning. Which means I’ll be coming to a Federal Depository Library soon, research question in hand, hoping for some perspective and some guidance. And maybe if I’m lucky, a CRS report or two.

– Krissa Corbett Cavouras, Pratt SILS

Newsweek Article on the Statistical Abstract

I was pleasantly surprised to see an article about the wonders of the Statistical Abstract in the Jan. 18, 2010 issue of Newsweek, entitled “Suicide, Sex, and SUVs: This book covers them all—and more.” The author, Robert J. Samuelson, states:

I confess to being an avid fan of the Statistical Abstract, published annually by the Census Bureau, because it tells so much so quickly. The just-published 2010 edition, as always, bulges with information. For me, the Stat Abstract is often the first go-to source for a story, because it substitutes evidence for speculation.

Of course, in the print version of the magazine’s article, the author doesn’t mention where you can find this document at your local library and/or Federal Depository Library and he doesn’t mention that it is also available online for free via the federal government, and the online article links to a copy of the Statistical Abstract that you can purchase at Amazon. Huh?! I made a comment with the link to the free online version and provided a link to the FDLP Directory for those that want to look at a print copy of the document at their local FDL.

But it is good to see government documents in the news!