The library’s server was out of commission for two days last week. Luckily, we were closed one day, fall quarter hasn’t started, and we have a back up for the circulation system. Plus we could search (sort of) our collection on WorldCat.
Dead servers are one of the reasons why distributed digital deposit is a key element in providing access to information. But, we don’t have much technology money (thus the old server). Collecting our own copies of electronic content is an aspiration, yet given our fiscal reality, it’s not going to be practical for a while. After three years of budget cuts, the University of Washington has lost half of its state funding. We are all feeling the effects.
So I’ve been printing out documents, as a very small way of contributing to the greater good and serving our patrons. At least that’s what I think I’m doing. It’s not something I hear a lot about, but I can’t imagine that other librarians don’t do this. Maybe we’re too embarrassed to admit we print electronic documents?
Our policy is to very selectively print documents for the collection. The selection decisions need to be consistent with our collection development policy, but also take into account the ease of printing and binding (not too long, not too short, PDF preferred). We also consider the ease of use by the public. The perfect example is Washington State judicial benchbooks, which are guides used by trial judges, but often used by patrons without lawyers. For many years, because we are a public law library, we received the benchbooks, and other publications from the Administrative Office of the Courts, in paper, for free. Now the benchbooks are on CD ROM and we have to pay (not much, and I’m not complaining about this given the state budget).
We recently acquired the Manual for Courts of Limited Jurisdiction on CD ROM, and chose to have it printed, even though we had to spend scarce staff time to put all the documents in one PDF file so it could be send to the copy center. The Courts of Limited Jurisdiction handle a wide variety of traffic violations and misdemeanors, including reckless driving, driving under the influence, and driving with a suspended license. These courts also issue domestic violence protection orders and no-contact orders.
It is a much smoother reference transaction (for both patron and public service staff) if the staff has a book to put in the hands of a patron with an issue in traffic, family, or juvenile court. Although we have many public workstations, these patrons are often challenged, and challenging. “It’s on the computer” can be a barrier to access.
In a perfect world, we’d have the Manual for Courts of Limited Jurisdiction in print, on the original CD ROM, and downloaded to our local server, which will never die. But for now, two out of three will have to do.