Not sure how many of you already know about this NextGov.com website, but I just found out about it and I think it’s only been around for a year. It’s a spin off of Government Executive.com and provides “coverage and commentary on the management of information technology in the federal government”. I’m also enjoying their Tech Insider blog.
Take a look at NextGov’s recently posted news article – “Public satisfaction with e-government lowest since 2005“:
“The dip in scores is due to several factors, including uncertainty about the upcoming presidential election and administration transition…rather than reflecting an actual decline in service,…the dip in scores more likely reflects users’ rising expectations. For the first time, government has to keep up with the private sector in terms of service levels. They are just not used to moving at the same pace, with the same focus and intensity as the private sector.”
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