58 Days to Government Information Liberation
All right, I am willing to take an initial stab at trying to imagine the possible relationships between library services and those demanded by egovernment services. Is there a natural evolution of common purpose or intent? And I think Daniel's concern about liability is a fair point, and I do believe that any sustainable blending of egovernment and government librarianship is going to have to deal with the basic question: once we supply the internet connections, the computer equipment, and the technology, what do we bring into the relationship?
I keep coming back to the wealth of ideas generated by Marshall McLuhan's research and insight -- as with this particular observation from a 1960 letter:
"In an electronic age, all that properly moves is information. The massive overlay of antecedent and existent technology takes on a peculiar characters of simultaneity in the electronic age. All technologies become simultaneous, and the new problem becomes of relevance in stress and selection, rather than commitment to any one."
In the context of government information, this might mean that the library role in the vast spectrum of e-government services is to "stress and select" options for people among the wide array of possible information choices and service possibilities.
But this is a role that benefits very little from our long-standing library relationship with the textual literacy of a culture. Users will need to be "talked and walked" through the choices in a very deliberative way by a service provider. This kind of activity would share a common deliberative guidance we might find in our readers advisory services -- but little else.
See you on Day 57.











Recent Survey on E-gov and Depositories
I vaguely remember answering some quetions via email for someone who was doing a study on e-gov services in depository libraries. I wish I could remember who it was. It was for someone on GOVDOC-L, I think. Anyway, the person wanted to know more about our experiences with patrons and e-gov services. I've mostly had to help my patrons navigate the FEMA website for forms and such. IRS too. Other than that, I really can't think of anything else. Then again, I've only been doing this for a couple of years. I enjoy helping patrons use USA.gov to find the practical information they need. I think our country's e-gov services have room for improvement too. I find some states to have better e-gov than our own federal government.
Which states?
" I find some states to have better e-gov than our own federal government."
Which ones were you thinking of?
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"And besides all that, what we need is a decentralized, distributed system of depositing electronic files to local libraries willing to host them." -- Daniel Cornwall, tipping his hat to Cato the Elder for the original quote.
Rhode Island!
I'm partial to RI, myself. ;-) They are trying out new ways of serving the community via various e-gov services on their ri.gov websites. There are so many I have to include in the 50 state databases wiki. I really need to update the RI page!
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