Government Technology
Web Chat Helps Virginia Reduce Phone Calls About Tax Questions
Virginia deploys a Web chat device for $1,000 that quadruples the number of customers that service representatives can handle simultaneously.
Categories: Government Technology
FCC national broadband effort gets Web site
The Federal Communications Commission has launched a new Web page today designed to provide information about the efforts to create a national broadband plan for public safety.
Categories: Government Technology
Gordon: Management demands tag along with rebuilding a workforce
Federal workforce managers have a delicate job of tending to their employees
Categories: Government Technology
Agencies crafting transparency plans with a full suggestion inbox
Agencies are expected to incorporate into their upcoming open government plans some of the thousands of ideas and comments they've received from the public through an online outreach effort since Feb. 6.
Categories: Government Technology
Utah, Los Angeles Share Cloud Computing Tips
Steve Fletcher, Utah's CIO, and Kevin Crawford, Los Angeles' assistant general manager of IT, share their experiences on cloud computing implementation.
Categories: Government Technology
Web-based network created for health IT CIOs
The College of Healthcare Information Management Executives has set up a national online network to smooth collaborations between state health IT CIOs.
Categories: Government Technology
Research Firm Predicts Federal Cyber-Security Market Surpassing $10.5 Billion by 2015
Five-year total spending on cyber-security expected to reach $55 billion.
Categories: Government Technology
DHS officials defend progress on SBInet border system
Two days after Homeland Security Secretary Janet Napolitano froze some spending on the SBInet virtual fence system at the Arizona border, DHS officials say the system is providing needed capabilities.
Categories: Government Technology
Dark cloud: Study finds security risks in virtualization
Virtualization is proving its ability to reduce costs, but a new set of security threats is emerging as IT managers struggle to adjust to new ways of managing risk.
Categories: Government Technology
Apple backs up iPad's battery -- for a price
Apple has a program to give users refurbished iPads when the batteries fail.
Categories: Government Technology
With all-in-one PCs, one size doesn't fit all
The GCN Lab reviews five desktop systems where everything is bundled together -- for better or worse.
Categories: Government Technology
New NOAA Web site tracks Arctic sea ice loss
A new National Oceanic and Atmospheric Administration Web site provides satellite measurements of the loss of Arctic sea ice and examines Arctic science and policy issues.
Categories: Government Technology
Biometric Scanning Rises Despite Privacy Fears
Designed to combat crime and terrorism, the latest biometrics devices signal the future of law enforcement.
Categories: Government Technology
South Carolina's Public-Private Partnership Brings Interoperability to State Public Safety ...
Growing emergency communications system serves more than 450 state, county and municipal agencies.
Categories: Government Technology
Bill revision addresses fear that president could gain emergency power to control Internet
A new draft of cybersecurity legislation in the Senate seeks to boost government collaboration with industry to protect critical information systems from cyber threats.
Categories: Government Technology
Put your broadband connection to the test
FCC adds tools to broadband plan Web site that can show you whether you're getting the speed you're paying for. Here's how to find out.
Categories: Government Technology
FDA wants ideas for transparency
The Food and Drug Administration is asking consumers and industry executives for ideas on how to improve the flow of information about the agency's activities.
Categories: Government Technology
Chicago Streamlines Online Services with $1.8 Million Web Site Makeover
Chicago's first Web site overhaul in nine years improves transparency, provides access to social media tools and runs on an open source operating system.
Categories: Government Technology
State fusion centers look to expand beyond counterterrorism efforts
Shortly after the first fusion centers were established, federal and state officials realized two things: First, the fusion concept could be extended beyond counterterrorism. And second, federal grants were a powerful force in shaping fusion centers.
Categories: Government Technology
P2P file sharing could leave you with your slip showing
The recent announcement by the FTC that sensitive information from nearly 100 organizations had been compromised through peer-to-peer file-sharing networks underscores the risks of this technology.
Categories: Government Technology
